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Employee Relations <Human Resources Outsourcing < Our Service < Home

Human Resources Outsourcing

At Hrlink we understand that it's best to use third party to management the Employee Relations function to provide timely and comprehensive responses to employees queries and address the employees' concerns with affirmative objective.

Our trained HR professionals provide the following services to employees to ensure job satisfaction and business effectiveness:

  • Emergency care/assistance program
  • The solution center
  • Complaint Handling

Emergency care/assistance program

Employee care is a very important part of corporate culture for the employees to sense and feel the care of an employer. We take extra care of their employees on behalf of employers by providing gifts on employees' special occasions and VIP services to employers' senior employees. For example, employees can receive gifts and greetings in the following occasions:

  • National or traditional holidays
  • Kid's holidays
  • Birthday or wedding days
  • Family anniversaries

In the case of unpleasant occasions such as sickness or hospitalization of employees, or the tragedy of family member loss, Hrlink's employee care program can cover visitation and funeral services.

In a vibrant working environment and increasing pressure, both employees and employers face unprecedented situation that requires professional services. This program is designed to deal with the increasing needs in today's working environment for the following services:

  • Professional counseling services for employees in both physical and psychological emergencies
  • Legal counseling services for employees in the case of labor related disputes

The solution center

By calling a specially assigned number or access HRlink employee self service platform, your employees receive prompt, accurate answers to payroll, social benefits, HR policies related questions from our Solution Center specialists, who are dedicated to be part of your HR team to handle all HR transaction related needs.

Problems requiring further investigation are researched and solved and HR will be posted and involved when necessary.

As part of our ongoing improvement program, Our solution Center specialists records each query or request for further analysis and share the results with you so you can better understand your employees concerns and improved related HR process and practices